Cold Kiln FAIR Builder Calculators Tenders Contact

Privacy Policy

Last updated 2026-08-24

This policy explains how Stratum Capital (Pty) Ltd (registration number 2026/162047/07), a private company registered in South Africa handles personal information across the products published at coldkiln.com.

What we collect

  • Free tools: nothing. Free tiers run in your browser; data you enter is stored in your browser's local storage and never sent to us.
  • Paid accounts: name, business email, company name, and the configuration you set up.
  • Support: whatever you include in an email to us.

Payment card details are never collected or seen by us; payments are processed by Paddle.com Market Ltd as merchant of record.

Why we process it

To provide the services you signed up for and answer support requests. The lawful basis is performance of our contract with you.

Sharing

Only with providers necessary to run the services: our merchant of record for billing, our email provider for deliveries, and our hosting provider. We do not sell personal information.

Retention and your rights

Account data is kept while your subscription is active and for twelve months afterwards, then deleted; request earlier deletion at any time. You may request access, correction or deletion, and may object to processing — we respond within 30 days. South African users have rights under POPIA; EU and UK users under the GDPR and UK GDPR.

Contact

support@coldkiln.com
Stratum Capital (Pty) Ltd, 56 Steenbok Avenue, Monument Park, Pretoria, Gauteng, 0181, South Africa

TermsPrivacy RefundsContact
Cold Kiln is the software brand of Stratum Capital (Pty) Ltd (registration number 2026/162047/07), a private company registered in South Africa.
Registered office: 56 Steenbok Avenue, Monument Park, Pretoria, Gauteng, 0181, South Africa. Contact: support@coldkiln.com